International Journal of Selection and Assessment

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Volume 7 Issue 4 (December 1999), Pages 183-224

A Different Look at Assessment Centers: Views of Assessment Center Users (pages 215-219)

This study aims to shed light on possible problems of assessment center users and designers when developing and implementing assessment centers. Semi‐structured interviews with a representative sample of assessment center users in Flanders revealed that, besides a large variability in assessment center practice, practitioners experience problems with dimension selection and definition, exercise design, line/staff managers as assessors, distinguishing between observation and evaluation, and with the content of assessor training programs. Solutions for these problems are suggested.

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