Journal of Contingencies and Crisis Management

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Volume 25 Issue 4 (December 2017), Pages 195-403

Case Study – The Making of an Institutional Crisis: The Mass Release of Inmates by a Correctional Agency (pages 382-388)

A US state correctional agency inadvertently released a large numbers of inmates before expiration of their sentences. This created an institutional crisis, for three reasons. First, the correctly timed release of inmates is unequivocally central the agency's core mission. Second, the early releases were consequential, in that serious crimes were committed by those only out of prison because of early release. Third, a citizen alerted the agency of an early‐release calculation for a particular offender, but the agency failed to act on this information. The correctional agency responded to this crisis by changing both its operating procedure and its culture.

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